COCAS

Compassionate Support at Home

Support at Home. Dignity Every Day.

COCAS Helping Hand Caregiver Support helps older adults, people with disabilities, individuals recovering from illness or injury, and family caregivers identify the support needed to remain safe, comfortable and connected at home.

Services may be provided directly by an appropriately authorized program or coordinated through qualified community, personal-care, home-health, hospice and transportation partners. Availability varies by location, funding source and level of care needed.

This website does not provide emergency medical response. For immediate danger or a medical emergency, contact local emergency services (911).

Service Categories

What we can help coordinate

Supportive services and referrals based on location and program authorization. Each category lists possible support and its delivery limits.

A

Personal Care and Daily-Living Support

  • Bathing assistance
  • Dressing
  • Grooming
  • Toileting
  • Feeding assistance
  • Transfer assistance
  • Mobility support
  • Positioning support
  • Routine reminders
  • Personal hygiene
  • Daily routines

Tasks are provided only when permitted by applicable law, program authorization, staff training and the person's care plan.

B

Companionship and Safety Check-Ins

  • Conversation
  • Reading
  • Games and activities
  • Community engagement
  • Routine safety check-ins
  • Accompaniment
  • Social support
  • Help maintaining schedules
  • Telephone reassurance
  • Family communication

Companionship is social support, not psychotherapy.

C

Meals and Household Support

  • Meal planning
  • Meal preparation
  • Feeding setup
  • Grocery coordination
  • Light housekeeping
  • Laundry
  • Linen changes
  • Household organization
  • Essential errands

General housekeeping is not represented as Medicare-covered home health care.

D

Respite for Family Caregivers

  • Hourly respite inquiry
  • Daytime respite inquiry
  • Evening respite inquiry
  • Weekend respite inquiry
  • Emergency backup-care coordination
  • Planned caregiver relief
  • Family-caregiver support planning

Same-day respite placement is not guaranteed.

E

Senior Support

  • Aging-in-place planning
  • Fall-risk screening referral
  • Mobility assistance
  • Meal support
  • Appointment coordination
  • Memory-support routines
  • Social connection
  • Benefits navigation
  • Home-safety resource coordination
  • Family communication

COCAS does not diagnose dementia or Alzheimer's disease.

F

Disability Support

  • Daily-living assistance
  • Mobility and transfer support
  • Community participation
  • Transportation coordination
  • Appointment accompaniment
  • Routine-building
  • Independent-living support
  • Family-caregiver education
  • Benefits and waiver navigation
  • Assistive-device coordination

Person-centered language is used throughout.

G

Post-Discharge and Recovery Support

  • Hospital-to-home planning
  • Discharge-instruction review
  • Follow-up appointment coordination
  • Meal and household preparation
  • Transportation
  • Medication reminder screening
  • Home-safety planning
  • Home-health referral coordination
  • Durable medical equipment coordination
  • Family-support planning

A non-licensed caregiver does not perform wound care, injections, IV therapy, catheter care or other skilled nursing procedures.

H

Family Caregiver Education

  • Understanding care instructions
  • Daily-routine planning
  • Safe-caregiver technique referrals
  • Burnout prevention
  • Respite planning
  • Community resources
  • Support groups
  • Benefits navigation
  • Communication with providers
  • Family-care planning

Education stays within the staff member's training and authorized scope.

I

Transportation and Appointment Support

  • Medical appointment transportation
  • Pharmacy transportation
  • Grocery trips
  • Community activities
  • Appointment accompaniment
  • Accessible transportation coordination
  • Ride-resource navigation

Transportation availability is managed by state, county and program.

J

Skilled Home-Health Coordination

  • Skilled nursing
  • Wound care
  • Injections
  • IV therapy
  • Vital-sign monitoring
  • Chronic-condition monitoring
  • Catheter or ostomy care
  • Physical therapy
  • Occupational therapy
  • Speech-language therapy
  • Medical social services
  • Skilled home-health aide services under a qualifying care plan

Skilled home-health services require an appropriate clinical order, care plan, qualified professionals and an authorized home-health provider. COCAS will confirm whether these services are available directly or through a referral partner in the applicant's location.

K

Hospice and Palliative Support Coordination

  • Referral to a qualified hospice or palliative-care provider
  • Family support
  • Caregiver respite coordination
  • Meal and household support
  • Companionship
  • Spiritual-support referral
  • Bereavement-resource referral
  • Comfort-focused caregiver coordination

Helping Hand Caretakers is not represented as a hospice provider unless that status has been formally verified.

L

Extended, Overnight and Live-In Care Inquiries

  • Evening care
  • Overnight care
  • Wake-up and bedtime support
  • Extended-shift support
  • Live-in caregiver inquiry
  • Around-the-clock staffing inquiry

Extended, overnight, live-in and around-the-clock care depend on location, assessment, staffing, funding, labor requirements and program approval. Availability is not guaranteed.

How It Works

A clear path to the right support

1

Tell Us About the Care Need

Share who needs support and the kind of help requested through a short screening.

2

Complete a Preliminary Screening

Answer questions about daily activities, health, schedule, home and funding so the care team understands the situation.

3

Review With the Care Team

A COCAS team member reviews the screening and may request additional information or documents.

4

Confirm the Appropriate Service Path

Based on location, program authorization and level of care, the team identifies direct services, partner services or referrals.

5

Develop or Coordinate the Support Plan

When approved, a support plan is developed or coordinated with qualified partners and the family.

The screening may result in:

COCAS caregiver-support servicesPartner personal-care servicesSkilled home-health referralHospice or palliative-care referralTransportation supportBenefits or waiver navigationFamily-caregiver resourcesAnother community referral

Submitting the screening does not guarantee enrollment or placement.

FAQ

Common questions

Important Service Information

  • •COCAS Helping Hand Caregiver Support provides preliminary screening, navigation, supportive services and referrals based on location and program authorization.
  • •Clinical home-health services require qualified professionals, appropriate orders and an authorized home-health provider.
  • •Hospice services are coordinated with appropriately qualified hospice providers.
  • •Service availability, eligibility, funding and insurance coverage must be confirmed.
  • •This website is not an emergency medical service.

Let's find the right support, together.

Start a screening, refer someone, or talk with the care team.