How It Works
If you or someone else is in immediate danger or has a medical emergency, contact local emergency services. For emotional distress or a behavioral-health crisis in the United States, call or text 988.
How It Works
From request to follow-up
A coordinated, trauma-informed path that respects each participant's pace and safety.
Submit an Outreach Request or Referral
Complete the secure request or referral with the person's needs, location and safe-contact details.
Staff Review Urgency and Safety
A coordinator reviews urgency, safety flags and any crisis indicators using safe-contact rules.
Confirm Location and Service Availability
We confirm the service area, partner access, staffing and whether a safe meeting is possible.
Assign an Appropriate Outreach or Clinical Path
We assign an outreach worker, peer, case manager or licensed clinician based on need and verified credentials.
Provide Engagement, Assessment, Care or Referral
The team provides engagement, screening, counseling when authorized, crisis referral or a community referral.
Complete Follow-Up and Ongoing Coordination
We schedule follow-up, coordinate care and record outcomes with privacy protections.
Possible outcomes
Outcomes