Question 1

Does submitting a request guarantee food assistance?

Accepted Answer

No. Staff must review the request and confirm an available resource.

Question 2

Can I request help if I do not receive SNAP?

Accepted Answer

Yes. Benefit participation should not automatically prevent someone from requesting food-resource assistance.

Question 3

Can food be delivered?

Accepted Answer

Delivery may be available for approved households depending on location, mobility, safety, staffing and inventory.

Question 4

Do I need identification?

Accepted Answer

Requirements vary by program and food partner. The request system shows what is needed for each resource.

Question 5

Can I request food for my children?

Accepted Answer

Yes. Include household size, children's age ranges, allergies and current food needs.

Question 6

Can I request infant formula?

Accepted Answer

COCAS may help locate appropriate infant-feeding resources and WIC support. Specific products and immediate availability cannot be guaranteed.

Question 7

Can I request food that meets dietary restrictions?

Accepted Answer

Yes. Record allergies, dietary restrictions and cultural preferences. Availability may vary.

Question 8

Can COCAS help me apply for SNAP?

Accepted Answer

COCAS may provide application navigation and document support. The government agency makes the official decision.

Question 9

Can COCAS help me find WIC?

Accepted Answer

Yes. The program can help locate and prepare for contact with a local WIC agency.

Question 10

Can someone pick up food for me?

Accepted Answer

An authorized representative may be permitted depending on the distribution's rules.

Question 11

How often can I receive food?

Accepted Answer

Frequency depends on the specific program, resource and available inventory.

Question 12

Can a company or restaurant donate food?

Accepted Answer

Yes. The donor must submit information for review before delivery or pickup.

Question 13

Does COCAS accept all donated food?

Accepted Answer

No. Food must meet applicable acceptance and safety requirements.

Question 14

Are my address and household information public?

Accepted Answer

No. Participant and delivery information is private.

Food Support FAQ